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Let Consumer Genie provide you with a tailor-made answer to your Consumer Query.

You can choose from the following options…

Summary Advice for just £9.50.

This is based on you providing a short question or summary of facts in no more than 250 words, and we will provide an answer in no more than 500 words.

Please view an example of Summary Advice. (in pdf format)

Summary Advice

Detailed Advice for just £17.50.

This is based on your providing to us a summary of your consumer dispute in no more than 1200 words, and we will provide the answer in no more than 1200 words.

 Please view an example of Detailed Advice. (in pdf format)

Detailed Advice

To obtain Email Advice you must complete an Application Form which asks you about what goods or services you have paid for or supplied, the name of the other party with whom you have a complaint, and for a summary of the legal issue. We aim to respond to your email as soon as possible but you should allow up to 7 working days for us to deal with your query.  All replies will be from a qualified lawyer. We will not have access to previous emails and therefore if you use either service on more than one occasion you will still need to give a summary of the facts and details of any action taken by you so far. Attachments will not be accepted.

Interactive Advice for just £35.00.

Speak to a solicitor via the internet to get personal, one-to-one advice.  Simply click the Get Help Now popup on your right.